Prize winners will be contacted via email with instructions on how to claim thier prize packs.
Currently, we can only offer shipment of physical prizes to Canada and the United States. Depending on your location, there are situations in which we can make exceptions to this rule, and we'll discuss these options with prize recipients directly at claim time.
In situations where inventory is limited, or demand for a specific prize exceeds expectation, a substitute item of similar value will be made available.
If the first attempt to ship is unsuccessful (package never arrives, return to sender, etc.), there is no guarantee we'll be able to resend a specific physical prize (however we will try our best in all situations that allow for this).
Digital Gift Cards are awarded through a separate gift card vendor, are available in most countries worldwide, and are often redeemable in the currency of your choice. That said, we make no gift card guarantees to prize recipients residing outside of North America at this time.